This video describe what is knowledge management ? to create an understanding of the activities related to this project of Tutoring Program within the Independent Institute of Education. The intention is to create a roadmap towards the significance of implementing KM which begins with conducting the Knowledge Audit, and Knowledge Strategy in order to design an efficient and effective Knowledge Management strategy that is in line with the organizational objectives.
The world today is having an overload or overflow of data, information and or knowledge, it is becoming difficult for organization to streamline or evaluate large amount of data, information and knowledge in order to achieve the organizational objectives (Ayinde, 2021 p.2).Girard, & Girard, (2015) defines Knowledge Management as a process of creating, sharing, using and managing the knowledge and information of an organization. Knowledge Management teaches organizations methods of doing things to create value.
On the other hand Abusweilem & Abualoush (2019) 3 explains that KM is evolving as an innovative method of shifting away from traditional methods of record and information management, enabling better management and organization of workflow processes. Nonaka (1991) identified the types of knowledge as centering around explicit and tacit knowledge. He viewed explicit knowledge as the knowledge that is formal, and systematic and expressed in words and symbols which can be communicated via computer program, product specification and scientific formulas. Explicit knowledge are knowledge that are in codified form used to achieve organizational goals while tacit knowledge are knowledge that is still raw in the head of the employees which is also used for the same purpose of achieving the organizational objectives.
Explicit knowledge is characterized by its ability to be codified and easy to transfer to others (Nonaka & Peltokorpi, 2006 p.2) 3. An interesting statement was raised by Nonaka and Takeuchi (1995) stating that new knowledge is created through the synergistic relationship and interplay between tacit and explicit knowledge.
KM thus plays an important role in creating new knowledge in the process of sustainable innovation and competitive advantage. It is a sources of excellence and bases for organizational success and advancement. It is therefore imperative that the goals and strategies of knowledge management be reflective of those of an organization.
1.1 INDEPENDENT INSTITUTE OF EDUCATION TUTORING PROGRAM
The use of peer tutoring program in the extracurricular education of the university students has become wide spread globally. This is due to the challenges that the universities are faced with in seeking ways to enhance the academic skills of students and achieve the academic excellence of the institution This can translate to lack of wide range of academic skills such as:
- Assignment writing,
- Citing and referencing
- Time management
- Breaking down the assignment topic
To mention a few out of a number of academic skills that the students are struggling with.
The Independent Institute of Education is an academic college providing learning support to 3000 students ranging from undergraduate to postgraduate students. Like other academic institutions the tutoring program was also adopted to enhance the academic skills of the students in order to produce excellent results.
One of the objectives of the institution was, to encourage knowledge sharing as the core business of the organization. The tutoring program was identified as a critical area that contributes immensely in this area. Chen and Liu (2011) finds tutoring program as a method for improving educational effectiveness whereby tutors work together to implement strategies through a systematic process. This is further supported by Osatuyi (2009)e stating that institutions of higher education can leverage the expertise of their tutors by capturing such tacit knowledge into a repository for knowledge sharing. Tutoring is an important means that higher institutions of learning use to enhance students learning. Professors and advisors recommend students who exhibits excellent academic skills in a particular course or program.
As such the author identified an opportunity that can be explored through conducting Knowledge Audit to assess the potential stores of knowledge such as, is knowledge shared in the organization? How is it organized and stored? Do staff have access to information stored where ever it is ? In conducting KA these questions will be answered through findings and recommendations that can be made to fix the problems.
References
Abusweilem, M., & Abualoush, S. (2019). The impact of knowledge management process and business intelligence on organizational performance. Management Science Letters, 9(12), 2143-2156.
Ayinde, Lateef, Orekoya, Ibrahim Oluwapelumi, Adepeju, Qaozara Adebanke,
& Shomoye, Adeyinka M. (2021). Knowledge audit as an important tool in organizational
management: A review of literature. Business Information Review, 38(2),
89-102.
Chen, C., &
Liu, C. C. (2011). A case study of peer tutoring program in higher
education. Research in Higher Education Journal, 11, 1.
Girard, J., & Girard, J. (2015). Defining knowledge management: Toward an applied compendium. Online Journal of Applied Knowledge Management, 3(1), 1-20.
Nonaka, I. (1991), The Knowledge-Creating Company, Harvard Business Review, 69: 96–104.
Nonaka, I., & Peltokorpi, V. (2006). Objectivity and subjectivity in knowledge management: a review of 20 top articles. Knowledge and process management, 13(2), 73-82.
Osatuyi, B., Andoh-Baidoo, F. K., & Blue, J. (2009). Enhancing knowledge management process in academic tutoring: the use of domain memory and scenarios.